As a learning and training consultant, I support organizational development by analyzing client requirements against current knowledge management, performance improvement and support, and learning and technology trends to design and produce solutions aligned to the organization’s business strategies, goals, mission, and future requirements. I help to improve individual, team, and organizational performance through performance improvement practices, organizational development practices, and training delivery formats that include web-based training, instructor-led training, synchronous training, video training, and blended solutions. I plan, launch, and monitor short-term and long-term learning initiatives designed to maintain talent and learning program sustainability; design and establish benchmarks that measure the impact and effectiveness of organizational development programs on the organization’s overall performance; and forge relationships with internal and external stakeholders.

Competencies and areas of expertise include: knowledge management, performance improvement, performance support, critical thinking and decision making; planning (short/long-term) strategies; training and curriculum analysis; instructional design (knowledge of adult learning theory, and adult learning styles); development and delivery tools (formal and informal  e.g., social collaboration); training and curriculum development, delivery, and evaluation; interpersonal relationships; oral and written communications; personnel management; project management; eLearning Master Service Agreement reviews; and eLearning solutions proposal development and reviews.